1) Delivery Time
Actual delivery time is longer than usual. Please contact me if you wish to get your order faster.
Germany: 4 - 8 work days, express shipping inside Germany possible on request.
EU: 7-20 work days.
Outside EU: Delivery can take between 3-6 weeks from shipping date, depending on the carrier and the country. But in general it is much quicker, so that you receive your item within a few days.
Please also note that our products are handcrafted on request, so the delivery times are slightly longer than you might be used from other stores. You will get an exclusive product that is made specially for you. If you your product for a special date and want to make sure it arrives on time, please contact us via E-mail or leave us a message during the order process.
2) Delivery costs
All items will be delivered from Germany via DHL or UPS.
Germany: free shipping (2 - 14 days)
Poland: free shipping (up to 4 weeks)
EU countries: 13,99 Euro
Countries outside EU (International): 20,00 - 46,00 Euro
Please note: Due to the Corona-crisis, all shipping periods might be longer!
3) Express Delivery
Germany Express: 11,00 Euro (next day)
Poland Express: UPS 20,00 Euro (2-3 days)
EU countries Express: UPS 20,00 Euro (2-6 days)
Countries outside EU (International) Express: 35,00 - 65,00 Euro
Please consider that still all our items are handmade for each customer, therefore express delivery can be completed only after the manufacturing time, which usually takes between 2 and 7 days.
Please note: Due to the Corona-crisis, all shipping periods might be longer!
4) Payment
Advance Payment
After the order has been placed and processed, the customer will receive a confirmation by email. This confirmation will contain the order number as well as other essential information to this order. Payment must be processed to the account of Amberwood Marta Wlodarska. All bank transfer orders must reference the confirmed order number. As soon as the buyer’s payment has credited the account of Amberwood Marta Wlodarska, the buyer’s order will be processed, shipped and dispatched in accordance to the timeframe listed above.
Please allow 1-3 days for transfers to be recorded. Please note that the delivery times listed in the Online Boutique do not include the time for payment to be transferred. If payment is not received within one week of order placement, it will be voided.
Bank details:
Account holder: Amberwood Marta Wlodarska
Bank name: Postbank
BIC (SWIFT): PBNKDEFF
IBAN: DE13 1001 0010 0913 7441 01
Debit + Creditcard via PayPal
Amberwood Marta Wlodarska uses the services of PayPal, an Ebay company that guarantees quick and secure payment. The customer may pay by debit or credit card. During the order process, you are automatically and safely guided to PayPal and afterwards back to our online shop.